Job Summary


We are seeking a competent and versatile HR & Operations Manager to oversee human resource management, organizational planning, and operational workflows across our technology platforms and hardware units. The role is both strategic and hands-on, ensuring smooth operations and people management in a fast-evolving tech environment.

Human Resources Management

  • Develop and implement HR policies, systems, and processes.
  • Manage the full employee lifecycle: recruitment, onboarding, retention, and offboarding.
  • Drive performance management, appraisal cycles, and professional development plans.
  • Foster a healthy, inclusive, and productive work culture aligned with Sanso's mission.

Talent Acquisition & Employer Branding

  • Collaborate with department heads to understand hiring needs across tech, marketing, customer support, and product divisions.
  • Use creative hiring channels to attract top talent.
  • Organize recruitment drives and screening processes.
  • Promote Sanso as an employer of choice on relevant platforms.

Operational Strategy & Execution

  • Ensure day-to-day business operations and interdepartmental coordination run efficiently.
  • Design and document SOPs for internal processes and workflows.
  • Coordinate between tech teams, compliance/legal, marketing, and hardware production teams.
  • Monitor and report on KPIs across HR and operational areas and will be liable to achieve the desired targets on monthly, quarterly & yearly basis.

Vendor & Partner Management

  • Oversee relationships with outsourced services (e.g., payroll, legal, compliance, logistics).
  • Help negotiate and manage contracts for services related to HR, facilities, and operations.

Compliance & Documentation

  • Ensure labor law compliance, data protection (especially for digital & communication services), and regulatory adherence.
  • Maintain confidential employee records and HR documentation.

Support for Product Teams

  • Facilitate the needs of technical, support, and marketing teams by aligning HR and operational resources.
  • Desing & Manage the launch operations for the products & services offered by SANSO, and coordinate backend operations for product releases or events.

Education & Experience Requirement

  • Bachelor's or Master’s in Human Resources, Business Administration, or a related field.
  • Min. 2-4 years of experience in HR and/or operations, preferably in FinTech, or electronics manufacturing environments.
  • Experience managing remote and distributed teams is a plus.

Industry Details

  • Department: Operations
  • Role: HR & Operations Manager
  • Employment Status: Full time
  • Duty Hours: 8:00am - 6:00pm (including Lunch Break)
    Depending Upon Projects and timelines meeting, employees might be asked to stay for long. (No overtime)
    Roasters (day shift Or Night Shifts)
  • Working days: Monday To Saturday (Sunday is off)
  • Salary (On-Probation): 6000 AED/month

Important Note:


Interview Criteria:

Applicant(s) must have ethical organizational behaviour & communicational skills

Attach your resume in the relevant position segment

You’ll have a quick Interview mail if your resume is shortlisted

Interview Phases
i) Online Phase of general Interview on Teams via text phase to keep all chat as record for the management.
ii) Shortlisted candidate will be given a Task or Project related to their position/department to check your abilities.
iii) A final review of your submitted project or task via senior team, where you will show off your Task or Project detailed presentation and demonstrate what you have to offer out of the box expertise of your's.

FAQ

Q. Who issues the work permit?
A. The timeline and results related to the Approval/Rejection of the Work Permit Application is the core decision of the concerned Immigration department of UAE.
Applicant(s) who would be selected/shortlisted for UAE Office of SANSO will be processed for the work permit as per the Govt policies under the sponsorship of SANSO.

Benefits & Perks:

1) Accomodation (Shared)
2) Medical Insurance
3) Food (2 time mess, i.e lunch & Dinner (sufficient for per person type meal, as per mess).
4) Training On necessary Things (if needed by the co.)
5) Holidays Of 30 Days after every 2 years of visa
6) Visa renewal by the Company expenses (if employee would continue with SANSO).

Important Note:
1) During Probation or regular tenure of your service if you are not performing as per the given task or targets, so company is eligible to fire you as per MOI/MOL laws permissions.
2) If you breach any policy and involve any serious crime or against company goodwill then your visa will be cancelled & you will be deported back with immediate effect.

SANSO H